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FAQ
Straight answers.
Everything a careful founder or CFO asks before handing over a single statement: the guarantee, the security, the scope, and the timeline.
No Savings, No Fee
5 questionsThe guarantee.
How does the “no savings, no fee” model actually work?
We review your software stack and surface every dollar of recoverable waste. Our fee is a percentage of the savings we actually deliver in the first year. If the spend review finds nothing, or you choose not to act on what we find, there is no invoice. The downside risk is entirely ours.
What counts as a saving?
A saving is any verifiable reduction against your current run-rate: cancelling duplicate or unused tools, removing ghost and over-provisioned seats, downgrading tiers you've outgrown, eliminating billing errors and hidden fees, and negotiated price cuts on contracts you keep. Every saving is documented line by line against the bill you were paying before we started.
Do you take referral fees or kickbacks from vendors?
Never. We take no commissions, referral fees, or kickbacks from any software vendor. Our only incentive is the savings on your bill, which is what keeps our advice honest about whether to keep, cut, or switch a tool.
What happens if you don't find any savings?
Then you owe us nothing. No flat fee, no minimum, no charge for our time. That is the guarantee end to end.
How is your fee calculated, and when do I pay it?
Our fee is an agreed percentage of the savings we confirm in the first year, invoiced only after you've approved them and started realizing them. We never invoice against unrealized or projected savings, only what actually shows up on your bill.
Security & Privacy
6 questionsHow your data is handled.
What data do you actually need to run a spend review?
Billing and spend data: invoices, subscription statements, card and expense exports, and a list of the tools in use. We do not need access to the contents inside your applications, including customer records, source code, documents, or product data. The spend review is about the bill, not the work the software does.
How is my data accessed and protected during a spend review?
Access is read-only and on your terms: exported billing statements or scoped read-only access to finance tooling, never admin credentials to production systems. Data is transferred over encrypted channels, stored in access-controlled systems limited to your review team, encrypted at rest, and minimized to only what the spend review requires. We are glad to sign your NDA before any data changes hands.
Do you track visitors on this site?
Only if you explicitly accept analytics. We use first-party analytics on saaspartan.com to understand visits, scroll depth, and which pages lead to spend review requests. Until you consent, that tracker does not load. If you later submit the contact form, we may associate that visit with your company details so we can understand which pages generate qualified inquiries.
Will you ever need admin access to our internal systems?
No. We work from read-only billing data and statements. We never need admin credentials, production access, or the ability to make changes inside your tools.
Do you sign an NDA before reviewing our data?
Yes, as standard. We are glad to sign yours, or use ours, before any data changes hands.
What happens to our data after the spend review is complete?
Data is retained only as long as needed to support the findings and any negotiation in progress, then deleted on a fixed schedule. We do not sell, share, or repurpose your billing data for any other client or use.
Scope
5 questionsWhat's covered, including Shadow AI.
Which tools and categories do you review?
Your entire software stack: SaaS subscriptions, cloud and infrastructure spend, productivity and collaboration tools, security and dev tooling, and the long tail of niche apps. Anything billed as recurring software, across every team and not just the ones procurement knows about, is in scope, including shadow IT bought on personal cards.
What is Shadow AI and how do you find it?
Shadow AI is AI spend that finance can't see: ChatGPT, Copilot, Claude, Cursor and the rest, bought per person or per team on personal and corporate cards with no central visibility. We treat AI as its own category, reconcile it across expense reports and card statements, and surface duplicate subscriptions, untracked per-seat licenses, and API token costs with no per-person owner.
Do you review infrastructure and cloud spend, or just SaaS subscriptions?
Both. Cloud and infrastructure spend, productivity and collaboration tools, security and dev tooling, and AI subscriptions and API usage are all in scope alongside traditional SaaS.
What about tools bought on personal credit cards instead of company accounts?
Those are exactly the charges that hide best, and exactly what we look for. Personal-card software and AI subscriptions get reconciled against expense reports so they are no longer invisible to finance.
Will you recommend new tools, or only cut what we already have?
We cut, we don't add. We are not selling a platform or earning anything from a new tool you adopt. Our only job is to make the stack you already have leaner.
Timeline & Results
5 questionsHow long it takes, and what you get.
How long does the SaaS spend review take?
The core spend review typically runs about two weeks from the moment we have your billing data. Larger or more fragmented stacks can take a little longer, but you will have a clear timeline up front and the process is light on your team's time.
When do I actually see savings?
You will see the full list of recoverable savings at the end of the two-week spend review, line by line with receipts. Immediate wins, like cancelling duplicates, removing ghost seats, and fixing billing errors, can be realized right away. Savings that depend on contract negotiations land as those renewals and renegotiations close.
How much can I expect to save?
A thorough review typically removes 20 to 30% of a bloated software budget. Industry benchmarks put waste at nearly half of total SaaS spend at companies over 200 staff. Our modeled example engagements show over $490,000 of findable waste across three typical company profiles, from duplicate AI seats, ghost licenses, silent renewals, and tier creep.
How much of my team's time does this take?
Very little. Most of the work happens on our side once we have access to your billing data. Expect a short kickoff call and a final review call, with light email back-and-forth in between.
What happens after the spend review report is delivered?
You get a clear, line-by-line report of what to cancel, downgrade, or renegotiate, and the dollar value of each. You decide what to act on. For anything you approve, we handle cancellations and negotiations on your behalf and confirm the savings before we invoice.
Fit & Comparison
9 questionsWhether this is right for you.
How is this different from a SaaS management platform like Vendr or Zylo?
We are a done-for-you service, not a platform subscription. SaaS management platforms can give your team an ongoing system of record and workflow. Saaspartan reviews the stack you already have, documents the evidence, brings you decisions, and handles the actions you approve. You do not have a new system to configure or operate, and we are paid only when verified savings are realized.
We already do an annual true-up. Doesn't that cover this?
No, and the difference matters. A true-up only runs one direction: if you deployed more licenses than your contract covered, you pay the vendor the difference. Most agreements have no true-down, so if you deployed fewer, nothing comes back to you. It protects the vendor's revenue when you grow. It says nothing about the ghost seats sitting inside your contracted count, the duplicate tool a different team bought on a separate agreement, the shadow IT on personal cards, or a renewal rate that is technically correct against your contract but priced above market. We look at what you are paying for against what you are actually using, across every vendor, not just the ones with a true-up clause.
What size company is this actually a fit for?
Companies with 100 to 500 employees and $500K or more in annual software spend, especially if no one owns SaaS and AI vendor pricing full time and tools get bought department by department. Under roughly 80 employees or $500K in spend, a review usually will not find enough to be worth your time, and we will tell you that on a short scope call before anything starts.
Do you work with companies that already have a procurement or IT team?
Sometimes, but it is not our sweet spot. If a dedicated SaaS operations or procurement team is already doing this work, we would just be duplicating it. We are built for the more common case: a growing company where software gets bought team by team and nobody has the bandwidth to track pricing across every vendor.
Is this the same as an accounting audit?
No. We run a software spend review, not a financial or accounting audit, and we are not a CPA firm. We are not opining on your financial statements or compliance posture. We look at billing data to find unused licenses, duplicate tools, auto-renewals, and billing errors, then negotiate them down.
Can you still find savings if we've already done a cost-cutting round ourselves?
Usually, yes. Internal cost-cutting rounds tend to catch the obvious cancellations and stop there, while ghost seats, tier creep, and buried renewal terms keep accumulating quietly in the months after. We reconcile every license against who is actually logging in and compare this year's invoice to last year's line by line, which routinely turns up waste a manual pass misses.
What if we're mid-contract or about to renew everything?
That is often the best time to start. We flag every contract renewing within 90 days so it does not lock in again on the same terms, and we can time negotiations to land before the renewal date instead of after it. Mid-contract tools are still worth reviewing for unused seats and billing errors even when the renewal itself is further out.
How does this compare to hiring a full-time person to manage this?
A full-time hire is a fixed salary before they have found a dollar of savings. We are the opposite: no salary, no benefits, no ramp-up time, and no fee unless we actually deliver savings. We also bring selling-side experience in software contracts, so we know each vendor's real floor rather than learning it on the job.
What happens if we don't think we're a good fit after talking to you?
Then we tell you directly. A short scope call tells you within about 20 minutes whether there is likely enough waste to make a review worthwhile. If there is not, or if a dedicated team already has this covered, we will say so instead of starting a review that will not pay for itself.