Home / What we review / Billing errors
What we find
You would be surprised how often the invoice is wrong.
Double charges, wrong seat counts, and rates that crept up without a change order. Vendor billing systems make mistakes more often than most finance teams expect.
The invoice rarely matches the contract
A rate quoted in the original agreement and the rate on this month's statement are not always the same number. Seat counts drift. Discounts expire quietly. Nobody checks unless something looks obviously wrong, and small errors rarely do.
Where these hide
Duplicate charges in the same billing cycle. A tier that reset to list price after a negotiated discount ended. A per-seat rate that never adjusted after headcount dropped.
How we find it
- Reconcile every invoice against the original contract terms, not the vendor's summary
- Check for the same charge appearing twice in one billing cycle
- Confirm negotiated discounts actually carried through to the current invoice
- Verify seat and usage counts match what is actually being paid for
Point us at your bill.
We will tell you what is hiding in it, at no cost until we find savings.